At Ayurpathy, we specialise in delivering digital Ayurvedic products, including eBooks, PDF guides, online courses, and wellness resources. This policy outlines how our digital products are delivered, and our guidelines on cancellations and refunds.
1. Digital Product Delivery
- All our products are delivered digitally via download links or email after successful payment.
- Delivery is instant in most cases, but in rare instances, it may take up to 24 hours if there are technical issues or payment verification delays.
- You will receive your download link via the email address provided at checkout. Please ensure your email ID is correct before making a purchase.
- No physical items will be shipped.
2. Cancellation Policy
- Due to the instant and downloadable nature of our products, orders cannot be cancelled once payment has been processed.
- If you have not yet downloaded your product and wish to discuss a cancellation, please contact our support team immediately at [your email]. Requests will be reviewed on a case-by-case basis.
3. Refund Policy
- All sales are final for digital products. Refunds are not typically provided once the download link has been sent.
- Exceptions will only be made in the following cases:
- Duplicate purchase due to a technical error
- Incorrect product was delivered (for example, you purchased “Guide A” but received “Guide B”)
- Corrupted or inaccessible files, and the issue cannot be resolved by re-sending the product
- To request a refund in these rare cases, you must contact us within 48 hours of purchase with your order ID and a description of the issue.
4. Customer Support
If you experience any problem with your download link, product file, or access, please reach out to us https://ayurpathy.com/contact/
We are committed to ensuring you receive the digital product you have purchased and can access it without difficulty.